Cancellation & Refund

CANCELLATION & REFUND POLICY

 

CANCELLATION :

Before Shipment: If you want to cancel your order before shipment is done, you can contact us in the contact details provided in the " Contact us " section on our website

After Shipment: If you want to cancel an order which is shipped already and hasn't reached your hands, you have to contact us at " support@alackalbellmetals.com 

 

REFUND :

If a refund is accepted after examination of the returned product, we will refund the amount to your account within 4-5 business days. It is applicable only if you provide the original / copy of the invoice that is returned with the product in the package. A refund will be initiated at the earliest for order cancellation. Hopefully, credited to you within 3 business days. For orders cancelled after shipment, We will initiate a refund after verifying the product condition. In such cases, shipping charges will be deducted from the total amount before the refund.  In the case of multiple orders, if only one product is returned, the refund will be provided only for the returned item. Shipping cost refund will be applicable for items returned for manufacturing defects or for wrong products. All refunds will be processed irrespective of the mode of payment you have used during the purchase.

All rights to make necessary changes to this return policy are reserved with website owners